Your Questions Answered
WHAT IS YOUR NEW PATIENT PROCEDURE?
Once you have booked your initial appointment, you will receive an e-mail with our intake forms. All forms must be completed and submitted online prior to your appointment.
Please arrive to your appointment on time in comfortable clothes you can move in.
WHAT TYPES OF HEALTH INSURANCE DO YOU ACCEPT?
Elevated Physical Therapy is NOT in-network with any insurance providers, including Medicare. We are a small, fee-for-service clinic and collect payment at the time of service (cash, credit card, check, flexible savings accounts and health savings accounts). If you have out-of-network coverage, please contact your insurance provider to understand your benefits.
Postpartum assessments, birth prep sessions, and virtual pelvic health sessions are considered a wellness service and therefore do no qualify for any insurance reimbursement.
DO I NEED A DOCTOR’S REFERRAL?
The state of Colorado is a direct access state which means a referral from a physician is not required for physical therapy services. If you have a referral, feel free to bring it, however, it is not required. As direct access providers we are able to evaluate and treat your symptoms and conditions without physician oversight. We are happy to correspond with your physician as necessary in order to ensure the best treatment for you.
CANCELLATION/NO SHOW POLICY
A $50 cancellation fee will apply to appointments cancelled with less than 48 business hours notice for all types of appointments or if the patient does not show for the appointment. After the second late cancellation or no-show, the full rate for the appointment will be charged.
Patients are expected to be on time and will be given a 10 minute grace period. If more than 10 minutes late without communication, the appointment is considered a no-show.